We value feedback from all our customers and are committed to ensuring everyone, including those with disabilities, can easily share their thoughts on our products and services. You can provide feedback in a way that works best for you—whether by email, phone, through our website, mail, or in person during office hours (9 p.m. to 5 p.m., Monday to Friday). Our team is here to listen and will ensure your comments are directed to the right department.

If you need a specific format for communication (like large print, audio, etc.), we’re happy to work with you to provide it. If we don’t have the format available right away, we will work with our IT team to find a solution as efficiently as possible and keep you informed throughout the process. We aim to respond to all feedback within 48 hours, using your preferred method of communication, unless you specify otherwise. Your feedback is important to us, and we are committed to ensuring everyone has an equal opportunity to share their experience.